Lina Masroujeh
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Worst app ever. Slow , keeps freezing. You can't cast it to your tv. The plus option is a rip off you'll pay for it but never actually receive the service. Don't bother. Customer service is frustrating and not much help. Don't waste your money on it. I posted this review last year Ramadan. I checked this year nothing has improved sadly! Here I am updating every year! It's 2024 still no chromecast option in the app. Why should I pay ? What's the use of the app. Really disappointing.
41 people found this review helpful
Dear customer,
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced.
We have recently updated many features on our app to enhance your experience.
To resolve the issue you're facing, please contact us via email at Customer.care@roya.tv.
We look forward to serving you better.
Ibrahim Maro
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As a premium subscriber to Roya TV, I'm disappointed with the continuous removal of first episodes and the absence of my favorite cooking shows. This inconsistency and lack of full content diminish the value of my subscription. Roya TV needs to improve its library and provide a more fulfilling experience for paying customers.
1 person found this review helpful
Eyass AbdelAal
Waste of time I thought if I have the what they call 'plus' subscription, the app would be much easier to watch and without ads! ... guess what... u still have the ads in the app! Also, u can't share what you are watching in the app to YOUR TV (u have to share the entire screen and use smart view feature!) but the most annoying thing is that the app can't keep screen on and u have to touch the screen every 10 seconds to avoid turning off the screen!! I have Netflix and never faced such thing
43 people found this review helpful
Dear customer, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced. We have recently updated many features on our app to enhance your experience. To resolve any issue you're facing, please contact us via email at Customer.care@roya.tv. We look forward to serving you better.